HR and Recruitment Services

Finding the right talent for your business is critical to your success.

The right team will support your business growth and make 'work' a really great place to be.

We provide training to support your in-house recruitment, or can provide you with the full-service recruitment.

Our HR Audit service will identify areas of your operations that leave you at risk, and we will work with you to ensure your compliance.

Not only that - but people stuff is what we do. If you're struggling to keep the team engaged and productive, then let's talk about how we can turn that around.

Call Nicole today on 0415 996 226.


Our Recruitment Services

Role Descriptions

Having a detailed role description in place for every role within your business is really important for both you and your employee/s. Laying the foundation for expectations and support offered, the role description will ensure you and your employee are on the same page, and will inform future performance discussions.

If you are looking to create these documents for your team, or are setting out to recruit a new person into the business, speak with Heidi about how she can help you streamline this process.

Job Advertisements and Shortlisting

A job advertisement is the first thing future employees will see about you business so we need to ensure they are engaging and informative.

Heidi can assist you with writing a great advertisement for your next hire, and help with the critical but time consuming task of shortlisting. Each candidate is vetted and interviewed by Heidi before being put forward for your consideration - saving time in your day to get on with growing your business.

Interview Process

Once you've received your shortlist of candidates for review, you can move to interview stage. Heidi can walk you through the process and set you up for success, and attend the interviews with you to help with the selection process if you prefer.

Heidi has a number of great resources to assist with interview question selection and ensuring that you learn all there is to know about your future employee.

Qualifications, Licencing and Reference Checks

The candidates responding to your recruitment  advertising will have their own unique qualifications, skill set and characteristics.

Ensuring we find the right fit for your business and culture, Heidi will do all she can to verify qualifications, relevant licensing and conduct reference checks to ensure accuracy.

This is all really important but can be quite time consuming, so let Heidi take care of it for you!

Medical Tests and Computer Skills Testing

When recruiting for specific roles, it can be deemed necessary to conduct some pre-employment checks such as a medical, or computer skills testing. It's important to know for sure that your candidate is physically fit for a role that is quite labour intensive, or has a high level of competency using computers or specific systems.

Speak with Heidi today about your specific recruitment needs.

Behavioural Profiling Tools

We have access to a great range of behavioural profiling tools to support your recruitment and selection process. Heidi and Ian will work with you to identify the best profiling tool for your business and arrange the candidates to complete the assessments.

These assessments can be very helpful in identifying areas for development and growth and the debrief will provide you with great insights into your future employee.

Employee Documentation

Are you happy with the documentation you have in place for your new and existing employees? Does the paperwork support your process?


With strong HR administrative skills, Heidi can produce or review your documentation to ensure it collects all the relevant info you need on your employees. She can also assist with creating new employee welcome packs, employee manuals and more.

Onboarding, Induction and Transition into Business

Great! You've successfully hired a new employee into your business. Let's continue that momentum and ensure their onboarding and transition into the business is a smooth and effective process.

Heidi can assist with communications to your new employee, making arrangements and sorting logistics for their commencement, then offer continued support to both you and your new employee for the first three months.

Our HR Services

Workplace Relations Advice and Support

We know that every workplace is different, and we value the importance of understanding how you run your business. Whether you come to us with a specific problem or would like to engage us for the full suite of HR services, we are here to work with you.

Keen to know where the gaps and opportunities are? Nicole will gather information from you and provide her perspective on areas that could be addressed. This will include a review of your current processes, employee documentation, culture and engagement, and of course workplace compliance. We’ll deliver custom solutions to fit your business and reach your desired outcomes.

Should you require legal representation, we will work closely with you and our Legal Team to support you every step of the way.


Succession Planning

Succession planning is a strategic process that will prepare for all contingencies by identifying and developing high-potential workers for advancement.

This is not only for the leadership roles within your business, but for key roles at all levels. It increases the availability of experienced and capable employees that are prepared to assume these roles as they become available.


Remuneration and Compensation

Remuneration is given in exchange for services rendered, whilst we compensate employees in the event of physical or mental injury or death, suffered during the course of employment.

Nicole can review your employee remuneration, incentives and benefits to ensure what you are offering is fair and motivating.

A solid remuneration policy and good incentives go a long way towards employees feeling valued and can really boost performance.

Employee Performance Management

One of the most important things you can do in business is ensure your employees are performing at their best, and remain engaged and productive.

You've spent valuable time and money in recruiting talent into the business however if you then fail to keep those employees performing well and developing, then you will find yourself recruiting again, and again.

Nicole will work with you to develop a performance management policy and process that will clearly inform your employee/s about your expectations of them and how it will be measured. Should the need arise, we can also assist in having those tricky conversations.

A great performance strategy creates an environment that encourages continued growth of employees and a culture of high performance. Talk to Nicole today about how performance management could be improved in your business.

Organisational Culture Development

There are many benefits (for both you and your employees) in cultivating a culture that empowers and motivates.

Your unique business culture will influence management and decision making, meetings, negotiation, formalities, social media use and recruitment. It impacts sales and accounting to production, customer service and everyone in-between.

Culture is related to behaviour and ethics, and will encompass as organisation’s values, visions, working style, beliefs and habits.

You will select applicants based on shared beliefs and values. Your training and performance management program will outline and reinforce the business core values and ensure that appropriate rewards and recognition go to employees who truly embody those values.

A great culture is essential to your business success.

Learning and Development Programs

Investing in your people and their development is a really great way to drive engagement, improve business and encourage employee loyalty.

You've spent your valuable time and energy recruiting them into the business, now give them wings!

Professional development forms part of your  people management strategy and is designed to align group and individual goals and performance with the overall vision and goals of your business.

Nicole can help you to identify gaps and learning opportunities, either on an individual basis or for a team.

Policies and Procedures

Policies are designed to influence and determine all decisions and actions for your workplace, and employee activities take place within those boundaries.

Procedures are the specific methods carried out whilst adhering to the relevant policies.

'Policy' is not a scary word! Having them in place will ensure your employees clearly understand what is expected of them, and the standards and values specific to your business. They can also improve the way your customers and staff work and interact.

All policies should be documented and easily accessible.

Nicole can identify the specific policies needed in your business and work with you to create branded documents for your business.


Reward and Recognition

A great reward and recognition program is just as important to employees nowadays, as good pay and benefits. They want to make a valued contribution to your business and feel appreciated for their efforts.

There is a variety of ways that you can implement a reward and recognition policy and program in your business that fits your budget.

The program should be aligned with your business goals, appropriate for employees' achievements and timely.

Employee Benefits

Employee benefits are provided to employees over and above salaries and wages. A solid employee benefits package can help to attract and retain talent, and play an important role in building and sustaining workplace culture.

Offering benefits to your employees is important because it demonstrates you are invested in them.

our people are the crucial system underpinning your organization’s ability to grow and thrive. So how crucial are employee benefits to achieving your company’s goals and objectives? They are extremely important.

Benefits can include flexible work arrangements, professional development opportunities and support, additional leave entitlements, bonuses and more.

Chat with Nicole today to discuss what benefits would be suitable for your business and employees.

Health and Wellbeing

Employee wellbeing is about how your job – your duties, work relationships, expectations, stress level, and environment – affects your overall health and happiness. It isn't just about being unwell physically or mentally – but instead - about optimising the health of all employees.

As it extends beyond health and into happiness and job satisfaction, focusing on employee wellbeing and purpose is a smart strategy for building a strong business.

Nicole will work with you to look at your culture, employees and benefits, and tailor wellbeing solutions to your business.

HR Audit

Nicole will perform an audit on your HR documentation, policy and processes to identify any gaps and recommend solutions suitable for your business and within budget.

Areas include employment contracts, forms and templates, policies and procedures.

Get in touch with Nicole today and let us help grow and develop your team for greater business success.

Meet Nicole

Our HR and Recruitment Specialist


Nicole has an extensive background in Human Resources across industries including hospitality, manufacturing, finance and health.

Nicole will work with you to identify HR gaps and opportunities to achieve your people and culture outcomes.

Click here to read Nicole's full bio, and give her a call on 0415 996 226 to discuss how she can help support your business.